Free Shipping Sitewide

Shipping Times

Handling time1-3 working days

Transported time5-8 working days

Affected by Covid-19, there will be some delay on the delivery.

Backorders

If your order cannot be immediately fulfilled in its entirety, we will ship the items we have in stock and the remaining items will be CANCELED from your order. You may reorder once they become available again.

Package Lost

All items purchased from Crawlpaw.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.

About Taxes and Duties

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.

We advise you to find out about the local regulations prior to ordering from us. Crawlpaw can not give you advice or information about tax rates and customs charges in your country.

If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.

Contact Us 

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.